John Tynan pursues collaboration and innovation with and within the government sector in order to improve efficiencies and enhance customer service to ratepayers. His wide-ranging background provides him with unique insight into both the government and private sectors, where he employs innovative and entrepreneurial approaches to achieve success.
As Director of Customer Relations & Public Affairs at Central Arkansas Water, he currently oversees the customer service section of Arkansas’s largest drinking water utility, providing water service to 1 in 7 Arkansans. He also oversees all communications efforts for the utility and is leading CAW’s efforts to consistently redefine how utilities engage and communicate with their customers.
Prior to working at Central Arkansas Water, John served as Deputy Director for a conservation non-profit in the Upstate of South Carolina, vigorously pursuing public-private partnerships in order to enhance the quality of life for area residents. John also served as an elected official as Commissioner of Public Works for the City of Greenville, SC, gaining experience and insight into a myriad of governmental issues including campaigning, public transparency, public-private partnerships, economic development incentives, and municipal finance. Finally, John is the founder and managing member of Sustainnovate, LLC, a strategic consulting company focused on facilitating connections and providing innovative solutions to improve natural resource management.
John holds a Bachelor of Science in Biology from Furman University and a Master of Environmental Management from Duke University. He is also a 2010 Enviropreneur Fellow from the Property and Environment Research Center.